Contact the practice
Cavendish Medical Centre
Birkenhead Medical Building
31 Laird Street
Birkenhead
CH41 8DB
Telephone: 0151 652 1955
Out of Hours: 111
Email: cmicb-wi.gatekeeper-n85017@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
| Walk-in centres and minor injuries | Visit the Wirral Community NHS Foundation Trust website for further information. Pre-bookable attendance slots can be booked via the NHS 111 service by calling 111 from any phone. |
| GP out of hours | The GP out of hours service is accessed via the NHS 111 service. Please call 111 from any phone for advice when we are closed or visit the NHS 111 website. |
| Emergencies | You should always call 999 in an emergency situation, even if we are open.
Medical emergencies can include loss of consciousness, an acute confused state, fits that are not stopping, chest pain, breathing difficulties, severe bleeding that cannot be stopped, severe allergic reactions, and severe burns or scalds. |
Physical accessibility
If you are travelling via train or bus, you can find the latest timetables and route planner by visiting the Merseytravel website.
Our building is accessible by wheelchair and all parts of the building you may need to access are accessible by wheelchair, including disabled toilets. If you require any assistance during your time at the surgery then we are always happy and willing to assist you.
There is dedicated parking available at the building.
How to make a complaint
We are always reviewing our policies and guidance to ensure we can provide the safest and most effective levels of care for you, but sometimes things may go wrong. We take each and every complaint about our service seriously and we encourage anyone who has any complaints about our service to contact us so that we can resolve it.
You can email your complaint to cmicb-wi.gatekeeper-n85017@nhs.net. If you’d prefer to write to us, please address your letter to the address below or we can supply a form to complete at reception:
Practice Management Team
Cavendish Medical Centre
Birkenhead Medical Building
31 Laird Street
Birkenhead
CH41 8DB
If you are not satisfied with our response to your complaint, you can contact the NHS Cheshire and Merseyside Integrated Care Board (ICB) who can assist you further. More information can be found on their website.
