Cavendish Medical Centre is operating as usual during periods of industrial action taking place across the NHS.

Message from NHS Wirral:

NHS services across Wirral are currently under a lot of pressure, with staff working incredibly hard to meet very high demand. Please help us to ensure our services are available for those who need them most.Our staff are still working incredibly hard, and we are here for you, so please continue to come forward for the help you need.

• You can find self-care advice on nhs.uk;
• Consider using your local pharmacy for expert help and advice for every-day conditions;
• Online services are available, where you can request repeat prescriptions via the NHS app or your practice patient online service;
• Advice is also available from NHS 111 online at 111.nhs.uk. The online service can provide the same advice and help as the phone service. You will be directed to the best service for your needs if you’re not sure what to do and a clinician call will call you back if needed.

In addition to your GP Practice services, there are a number of services available locally to help you including;

• Minor Illness Unit here at Birkenhead Medical Building – 8am to 8pm 7 days a week – walk-in or telephone appointment booking;
• Acute Respiratory Hub here at Birkenhead Medical Building – Appointments only – 10am to 6pm Monday to Friday and 10am to 1pm Saturday and Sunday – access via your own general practice who will complete your first assessment
• Minor Ailments Services at local community pharmacies

Pre-bookable, routine appointments are also available at evening and weekends thanks to the new enhanced access contract. You can access these appointments by speaking to our reception team. You can also ‘help us help you’ by ensuring you are fully vaccinated against COVID-19, including having your autumn booster dose and your seasonal flu vaccination, if eligible.

Welcome to Cavendish Medical Centre 

We are currently registering new patients on-line as this is felt to be the quickest and easiest way for you to register.

This is only available to patients within our catchment area of Birkenhead. We may reject requests from outside our catchment area, as we would be unable to provide you with the care you may need.

If you would like to register as a new patient, please  use the following link to complete our registration form, or you can pop in to speak to our reception team:

https://gp-registration.nhs.uk/N85017

We are open from Monday to Friday from 8am until 6.30pm and offer a range of extended access appointments outside of these hours

For GP appointments: For some conditions the receptionist is able to directly book a face to face consultation. In other cases you will be offered an initial phone contact with the doctor prior to an appointment. This helps us to get rapid face to face appointments for those patients who need them, whilst being able to resolve many of the other matters over the telephone without delay.

What to do if we are closed:

If you have an urgent need, that can’t wait until the next working day, use NHS 111. The 111 online service offers quick advice and the best options for getting the care you need, including getting a call back from a trained clinician or nurse or booking an appointment in A&E.

Mental Health Emergencies out of hours:

If you or someone you care for is having a mental health crisis and  lives in Cheshire or Wirral, you can call the 24/7 crisis line on 0800 145 6485.

Alternatively, you can access our SHOUT text messaging service by texting BLUE to 85258 to start a conversation with a trained volunteer. For more information, visit: www.cwp.nhs.uk/crisis

COVID 19:  Our thanks go to you, our patients who showed so much kindness and consideration whilst we got on with the job in hand of providing ongoing care to all in the safest way possible.

If possible, please continue to wear a face mask when in public areas of the building, and when in consultation with any of our clinical staff. In this way, we minimise the risk of having to cancel services due to staff illness.

We have limited waiting room space in order to try to remain covid-secure.

Please do not attend the practice if you have symptoms that could be Covid. Please telephone for advice.